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You can place a reservation with us in different ways. We recommend thatyou always book directly through our own website to be eligible fordiscounts and promotion programs. At checkā€“in you will be asked to present a valid ID to prove who you are. You have to be 18 years or older to make a reservation.

Deposit

  • We use a standard deposit of 25% paid at least 7 days before check-in date. The remainder must be paid in full at check-in at the latest.
  • Reservations made within 7 days before check-in must be paid in full immediately.

Cancellation Policy

  • You can always cancel your reservation free of charge up till 7 days before check-in date.
  • For cancellations within 7 days to 24 hours before check in, we charge 25% of the total amount
  • For cancellations within 24 hours before check-in, we charge 100%.
  • At no-show we charge 100% of the total amount.
  • Delays must be reported at least 12 hours before check-in time.

Payment

  • All reservations are calculated in USD.
  • We can give our guests and visitors the opportunity to do the applicable payment in SRD as well as in EURO at the valid bank exchange rate.
  • We only accept Visa Credit cards.
  • Should foreign guests prefer to make the payment to an European IBAN account number, kindly state this at booking and ask for instructions by contacting our front desk by email.

Prices & Surcharges

All prices on our website are subject to availability and may be changed at any moment.To avoid facing changes from the standard rates at booking, guests are advised to soonest make the prepayment and will then automatically get the reservation confirmation. All prices shown are including booking costs, tourist taxes and service costs.